1. Who you are contracting with
The Service is provided by VariationFlow Ltd, registered in England & Wales (company no. 17287903), Scar Close Farm, Feizor, Austwick, Lancaster LA2 8DF, United Kingdom. The Terms of Service apply in full; this page adds only what differs for a customer in Australia.
2. Pricing, currency and GST
Australian subscriptions are billed in Australian dollars. VariationFlow Ltd bills from the United Kingdom and no GST is added to the price shown: the price is the whole amount charged. No UK VAT is charged on an Australian subscription either.
Subscriptions run monthly, or annually with a discount, with a minimum term of 6 months from activation. Pilot accounts have the first three months free, redeemed with a pilot code at checkout: a card is taken at checkout and nothing is charged for those three months, and the minimum term runs from activation, so the free months count towards it.
3. Australian Consumer Law
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. This is not a courtesy: for a supply under AUD 100,000 the consumer guarantees apply whether or not you are acquiring the Service for business purposes, and nothing in the Terms of Service operates to exclude, restrict or modify them.
Where a guarantee applies and we fail to meet it, you are entitled to a remedy under the ACL. For a major failure you may cancel and obtain a refund of the unused portion of your subscription, and you may be entitled to compensation for reasonably foreseeable loss. Any limitation of liability elsewhere in our terms applies only to the extent the law permits it, and never to a liability that cannot lawfully be limited.
4. Unfair contract terms
The unfair contract terms regime in the ACL applies to standard-form small business contracts, and ours is a standard-form contract. If you consider any term of our Terms of Service to be unfair, tell us at info@variationflow.com and we will look at it properly rather than defend it reflexively. We would rather fix a term than rely on one a court would strike out.
5. Deadlines are decision support, not legal advice
VariationFlow calculates and tracks contractual and statutory dates — payment schedule windows, statutory due dates and adjudication deadlines under the Security of Payment Act of the relevant state or territory, alongside the AS 4000 family of contract periods — as a tool to help you act in time. It is not a law practice and gives no legal advice.
Australia has no national regime. Each state and territory legislates separately, the definition of a business day differs in each, and six of the eight stop counting over a Christmas shutdown whose start date they do not agree on. We count business days per jurisdiction rather than generically.
South Australian deadlines are provisional. The South Australian definition of a business day excludes any day on which there is a statewide shutdown of the building and construction industry: an event rather than a date, which no calendar can model. The app counts ordinary business days and marks every South Australian date as provisional, and it will not put one into a formal notice. A declared shutdown can move the true date later than shown, so take advice on South Australian deadlines.
Confirm every date against your executed contract and with an Australian legal practitioner before serving or relying on any notice.
6. Your data
Your project records belong to you, and you can export them in full at any time — including after cancellation. See the Australian privacy notice for how personal information is handled and where it is stored.
7. Contact
VariationFlow Ltd · info@variationflow.com